Website Terms of Use

WEBSITE TERMS OF USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

What's in these terms?

These terms tell you the rules for using our website https://nz.easiyo.com/ and https://au.easiyo.com/ (“our site”).

Who we are and how to contact us

Our site is operated by EasiYo Products Limited in New Zealand, a (“we” or “our” or “us” or “EasiYo”).

You can contact us by telephoning our customer service team, if you are in New Zealand at 0800 327 496 or by contacting us online via consumer.services@easiyo.com and if you are in Australia at 1800 327 496 or by contacting us online via consumer.services@easiyo.com.

By using our site you accept these terms

By accessing and using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy www.easiyo.com/policies/privacy-policy.  See further under How we may use your personal information.
• If you purchase goods from our site, or over the telephone, our Terms and Conditions of Sale www.easiyo.com/policies/terms-of-service will apply to any sales.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 11 June 2021.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our site is only for users in New Zealand and Australia

Our site is directed to people residing in either New Zealand or Australia (as applicable). We do not represent that content available on or through our site is appropriate for use or available in other locations.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us by completing the details in the attached form at either https://nz.easiyo.com/pages/contact-us if you are in New Zealand or at https://au.easiyo.com/pages/contact-us if you are in Australia.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Our responsibility for loss or damage suffered by you

• To the extent permitted by law:

o   all warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability, fitness for purpose, accuracy or completeness of our site or the content on or accessed through it; and

o   we will not be liable for any damage, loss or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of our site or the content on or accessed through it.

• We do not exclude or limit in any way our liability to you where it would be unlawful to do so, including, but not limited to, any consumer's rights under the Consumer Guarantees Act 1993 in New Zealand or the Australian Consumer Law in Australia. Nothing in these terms is intended to exclude our obligation under any product warranty that we have given.  In the event of any inconsistency between these terms of our site and any product warranty given by us, the terms of the product warranty will prevail.
• Limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which is set out in our Terms and Conditions of Sales www.easiyo.com/policies/terms-of-service
• Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

How we may use your personal information

Our Privacy Policy http://www.easiyo.com/policies/privacy-policy governs the collection, use and disclosure of your personal information by us.  The Privacy Policy forms a part of these terms of use.

Restrictions on your use of our site

This is an e-commerce shopping site and you must not use it:

• for any other purpose; or
• to attempt to violate the site’s security; or
• to obtain products not properly ordered and fully paid for; or
• to send unsolicited email messages using the site or harass other users; or
• in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; or
• to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; or
• in any way that breaches any applicable local, national or international laws or regulations.

You also agree not to access without authority, interfere with, damage or disrupt

• any part of our site;
• any equipment or network on which our site is stored;
• any software used in the provision of our site; or
• any equipment or network or software owned or used by any third party

We reserve the right to refuse to deal with any user who violates our rules, and may take all or any of the following actions, or such other action as we reasonably deem appropriate:

• immediate, temporary or permanent withdrawal of your right to use our site;
• immediate, temporary or permanent removal of any Contribution uploaded by you to our site;
• issue of a warning to you;
• legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
• further legal action against you; and/or
• disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact us at the following link, via https://nz.easiyo.com/pages/contact-us if you are in New Zealand, and via https://au.easiyo.com/pages/contact-us if you are in Australia.

Which country's laws apply to any disputes?

If you are in New Zealand, these terms of use, their subject matter and their formation, are governed by New Zealand law. You and we both agree that the courts of New Zealand will have exclusive jurisdiction.

If you are in Australia, these terms of use, their subject matter and their formation, are governed by the laws of New South Wales.

Our trade marks are registered.

No logo, graphic, sound or image from the site may be copied, imitated or retransmitted (in whole or part) without our express permission.

EasiYo, the EasiYo logo, and/or other information and logos referenced in this site are either copyright, trade marks, registered trade marks, or other intellectual property rights of EasiYo Products Limited or related companies. Other product and company names mentioned herein may be the trade marks of their respective owners.